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FAQs

Clear answers about the process, timing, and order guidelines.

What is the turnaround time?

There is a standard 2-week turnaround time. The timeline begins the exact day the order invoice is paid and the final digital artwork proof is approved.

What is the order minimum?

Screen Printing: Minimum order of 24 pieces per design
Embroidery: Minimum order of 12 pieces per design
Patches (Woven, Silicone Rubber, PVC Rubber, & Embroidered): Minimum order of 50 pieces per design
Custom Printed Boxes (Kitting): Minimum order of 100 boxes

We specialize in producing bulk orders.

When does an order officially start production?

Production begins once payment is made and mockups are approved. Once in production no order changes can be made.

What decoration methods are offered in-house?

Three specialized production departments offer custom screen printing including specialty textures, vibrant full-color heat transfers, and high-quality embroidery.

Is there assistance for custom packaging or kitting?

Yes! Through a specialized fulfillment program, gear can be stored, custom branded boxes built, multiple items kitted together, and drop shipped to clients or departments nationwide.

Do you offer design services?

We do not offer full custom design services and require final artwork files before production begins. Minor edits and simple artwork adjustments may be available for an additional fee on a case-by-case basis.